You review the next move.
See what's proposed and give the go-ahead when an action needs your approval.
Big things happen in local businesses.
Meet the agent built around
your kind of business.
A customer needs something. Your team needs the context and a clear next step. Rex helps keep the conversation, the person responsible, and the work together.
Your business. A little more connected.
A little context. A clear next step.
Rex brings the conversation and the work together. This interactive product vision uses example locations and tasks.
Your people make the difference. Rex keeps the thread.Interactive product vision
Rex On your team.
A familiar face, with the full picture.
Good businesses
Good businesses
run on people.
Rex is in your corner.
The owner with a lot on their mind. The manager between shifts. The team making it all happen.
Rex brings their context together, turns a loose end into a next step, and helps the right person pick it up.
Built around your locations
Less switching. More working together.
Where your team talks.
Where your team talks.
Where Rex fits in.
Explore Rex by text and GroupMe, with a bigger connected future ahead.
Slack and WhatsApp are planned connections in this product vision.
Coming soon: call Rex, a fix for every kind of complaint, and fixes texted to whoever owns them.
Same team. More ways to reach Rex.Select a connection to see how it fits.
One location or your whole neighborhood.The big picture.
The big picture.
The local details.
A shared view for the people overseeing the business.
The right context for the people running each location.
r.Your locationsProduct vision · Example workspace
Your business pulse.
2 example locations
Start with Market Street: review the checklist before assigning it. At Oak Avenue, the service lead needs to check pickup orders and report back.
The right locations. The right people. Access you control.
The little things.
Actually followed through.
Less “did anyone get to that?”
More clarity on what happens next.
Guest feedbackInteractive example
A guest at Market StreetIllustrative review★★★★★
“Love this place. Just wish everything made it into the takeout bag.”
A reply, with a next step.
I've drafted a response for your review. A quick packing check could help the team catch missing items before handoff.
Reply draft
Demo only. Nothing is published.
Thanks for letting us know. We're sorry something was missing from your order. We'd like to make it right and hear more about your visit.
A helping hand. You're still in charge.Your business.
Your business.
Your call.
Context stays with the right people.
Keep conversations and work tied to the locations a person can access.
Progress you can actually follow.
See what was assigned, what was reported, and what still needs a person to verify it.
A few good
questions.
Who is Replio built for today?
Restaurants, cafes, coffee shops, bakeries, and bars, from one location to many. Replio brings your Google reviews into one place, drafts replies the owner approves, spots a complaint that keeps coming back at one location, and gives the fix one owner and a later check. Other local businesses with a Google Business Profile can use the review inbox, approved replies, and Rex today. Automatic complaint grouping is tuned for food and drink. See what works for your business.
What should I do first?
Choose your locations on the pricing page and check out. Replio is $149 per location per month, billed monthly. Then create your account with the same email, link your Google Business Profile, invite each location's manager, and approve your first replies. See pricing.
What does Rex do?
Rex is Replio's digital assistant. Your team texts him, or talks to him in GroupMe, to ask what's open, assign an action, and report it done for someone else to verify, with a photo when the action asks for one. In the app he answers questions from your reviews, your open work, and what your team asked him to remember. What each person can do follows their role. More on Rex.
Can Rex work across more than one location?
Yes. Each location keeps its own reviews, issues, and owners, and the All Locations view shows them side by side. Checkout is self-serve for up to 10 locations. For more, talk with our team.
What about Slack, GroupMe, and WhatsApp?
Text and GroupMe work today. Slack, WhatsApp, and calling Rex are planned and not available yet. The interactive workspace on this page is a product vision, so not every illustrated workflow is available today.
Does Rex take action without asking?
No. Replies require owner approval before posting. A fix is verified only when someone other than the person who did the work signs off, with photo proof when the action asks for it, which is the default. Reported work and verified results remain separate. Compare Replio and Birdeye reply approvals or read how to require owner approval for Google review replies.
What can I try on this page?
Switch locations, explore the workspace, approve an example plan, and walk through a sample reply. Everything here is illustrative. No messages are sent, accounts connected, or replies published.
A little less on your plate.
A little more in your corner.
Your locations. Your team. Your Rex.
Let's talk about your business