Replio pricing: the whole product at every size.
You pay for the size of the network you run, not for features held back. Every plan includes the full product. Prices are per location, per month.
How much does Replio cost?
Replio has three public tiers. Operator covers 1 to 4 locations at $199 per location per month, or $159 per location per month billed annually. Multi-Unit covers 5 to 19 locations at $169 per location per month, or $135 billed annually. Network covers 20 or more locations and is scoped to your rollout. There is no location minimum and your rate is locked at signup.
What is included in every plan?
- Every review from Google, Yelp, Facebook, TripAdvisor, DoorDash and Uber Eats in one feed
- A reply drafted in your voice for every review, posted only with your approval and confirmed live
- The daily Brief for each store, before the shift
- Winning Plays: before-and-after proof on every play
- Store Pulse: per-location category heatmap and guest satisfaction score
- Rex, the in-app chat with persistent memory
- Email, SMS and QR review request flows
- Team logins with role-aware access and reply attribution
- Urgent review alerts, and Brand Standards tagging in the guest's own words
What does Multi-Unit add?
Everything in Operator, plus the Scorecard across every location, cross-location benchmarks, Brand Standards adherence as a 14-day trend across stores, and volume pricing per location.
What does Network add?
Everything in Multi-Unit, plus SSO and provisioned role management, a dedicated CSM with a weekly executive recap, API access and BI integrations, custom onboarding, an MSA and multi-year terms. Network can also include done-for-you replies that are human reviewed before publishing, and guest recovery outreach handled for you.
Is there a free trial?
No. Billing starts the day you activate, and you can cancel anytime. Setup is founder-assisted at every size: we connect your locations with you and the first drafts are usually waiting the same day. The way in for a restaurant group is Every Store, Answered: the 90-day Guest Feedback Operations install, $2,490, ending in a written continue, revise, or stop recommendation. When you continue, the full install fee is credited toward your first annual plan. Start your rollout.