From guest signal to store-level action.
Reviews, delivery ratings, surveys, and tickets are sensors. Replio reads all of them, hands each store one plan, and measures whether the fix held.
What is the Brief?
Each store starts the day with a plan: the plays for the shift and replies drafted in your voice, waiting on a human tap. Nothing posts without approval.
What is the Scorecard?
Every location on one page: rating, response rate, open plays, and Brand Standards trend. Corporate reads adherence and trends, not forty thousand replies.
What are Winning Plays?
Every play is prescribed, run, and measured. Wins become receipts, misses escalate. The math behind every receipt is on the methodology page.